- visitors should notify staff in advance the date and time of their intended visit
- the duration of visits are not limited
- visitors should receive a negative lateral flow test on the day of the visit, either by conducting the test at home or on arrival.
- visitors will have their temperature checked and can expect to be asked to fill out a Covid-19 questionnaire to confirm they have no symptoms.
- physical contact should be supported to help health and wellbeing, as long as infection prevention and control measures are in use, such as visiting in a ventilated space, using appropriate personal protective equipment (PPE) for the visit, and hand-washing before and after holding hands. Gloves are not needed for hand-holding.
- vaccination is one of our best defences to combat infection. The COVID-19 vaccine significantly reduces the transmission of infection, particularly after 2 or more doses. It is strongly recommended that residents and visitors receive 2 doses of the COVID-19 vaccine, plus their booster where applicable. If eligible, visitors should also get their flu jab when it is offered to them
- visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19 and are fully vaccinated. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to care home residents as COVID-19.
- If visitors have any symptoms that suggest other transmissible viruses, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better.
-during an outbreak, we will aim to continue to offer visits in well-ventilated spaces with substantial screens, visiting pods or from behind windows. Rooms should be left to ventilate with external doors and windows open between uses wherever possible, if a comfortable temperature for residents and visitors can be maintained.
Please do not hesitate to get in touch if you have any questions about the latest guidance.
We thank you for your co-operation and look forward to welcoming you to Palm Court.